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Special Order

Customize anything from price-point event giveaways to select retail branded apparel.
Staples Promotional Products can help you find the right product, whether it’s available from the in-stock selection or fulfilled through a special order. Our dedicated team will help ensure you have a compliant product with compliant branding. Staples has access to over 1.1 million products that can be sourced and customized at the best price.
Pricing are estimates. Please contact Kelly Meine at 314.692.3015 or Kelly.Meine@staples.com if you desire a quote.

We can source your favorite brands and more.

About Special Order

What is Special Order?

We created our "Special Order" department to handle special requests for merchandise not carried in your in-stock website program. We coordinate every single detail of special order merchandise acquisition. Our Special Order Reps have established relationships with top suppliers from across the United States, Canada and around the globe! That means better pricing and faster production for you. You and your employees will spend less time with vendors and more time conducting business.

What services are offered?

  • Multiple, unique product options
  • Top-quality product sourcing
  • Competitive pricing
  • Customer service satisfaction & follow-up

How does it work?

  • Send us an email with the details of what you’re looking for and we will provide options that match your needs.
  • Our in-house art department can create a custom graphic for you, or you can provide a logo or graphic to be printed on your products. If you’re providing your own artwork, vector format (AI or EPS) is preferred.
  • Once options that meet your requirements have been sourced, you will be faxed or e-mailed a quote that includes product and order details for your approval.
  • When you approve the quote in writing, production will begin.
  • Your Special Order Rep will submit merchandise samples and artwork for your approval along the way.

What will your Special Order quote include?

  • Sizes, colors and quantities according to your needs
  • Decoration specifications and location
  • All costs that will be incurred in completing the order
  • Lead time necessary for production
  • To where and to whom the order is to be shipped
  • Delivery deadline the quote is intended to meet
  • Shipping method required to meet the deadline
  • Total projected cost of the order, not including shipping or taxes

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